Community spaces sit unused
Housing companies invest in common rooms, courtyards and shared spaces. Without digital activation, they often go underused, high fixed costs, limited impact.
For housing companies and neighbourhood management
Vibrant neighbourhoods. Measurable social impact.
Close helps housing companies reduce anonymity in their properties, activate community spaces and make social sustainability tangible, for tenants, for ESG and for your brand.
Nordstadt Portfolio·ESG Dashboard
ÜbersichtLiegenschaftenESG Reportaktualisiert vor 2 Min
Nachbarschafts-Index
7.8/10
+1.6 ggü. VJ
Aktivierungsquote
63%
↑ +8 pp Vj.
Events / Monat
47
+12 ggü. VJ
ESG Social
A
↑ von B
Liegenschaften · Aktivierung
Nordend I82%
Nordend II68%
Südpark91%
Westquartier57%
Tagesrhythmus · Aktivierung
↑ +22% Vorperiode7h9h12h15h17h19h
MoDiMiDoFrSaSo
ESG Social Score
A+↑ von B
Soziale Infrastruktur · Bestand
88%
76%
82%
23
Events / Wo
74%
Raumauslast.
18
Partner aktiv
Q1 ✓
ESG Report
Signale
↑+14 Anmeldungen · Kaffeetreff Nordend●Yoga im Innenhof · jetzt live✓ESG Report Q1 · exportbereit
Why this makes sense for housing companies
Investments in community pay off, when you can make them visible.
ESG demands social data
The "S" in ESG is often the weakest link for property portfolios. Investors and lenders ask for measurable social impact. Close provides aggregated signals that serve as valid ESG input.
Anonymity drives churn
Tenants who do not know their neighbours move more often. Community within a property reduces vacancy and re-letting costs, measurably and traceably.
Neighbourhood managers need better tools
Many companies have dedicated teams for community work. Their reach is limited because offers are only communicated via notices, letters or personal contact.
Differentiation through neighbourhood quality
Where multiple providers compete, it is not just rent and fixtures. Landlords who can demonstrate a genuinely active neighbourhood gain a real advantage.
„Nachbarschaft entsteht nicht automatisch, aber sie lässt sich gestalten.“
Soziale Infrastruktur für die Wohnungswirtschaft
What Close does for you
Digital infrastructure for vibrant residential neighbourhoods
Close connects your housing company, your properties and local partners on a shared platform. Residents discover activities, community spaces become visible and bookable, and you receive measurable signals about social activity across your portfolio.
Platform for Residents
Tenants find local events, neighbour groups and community spaces directly within their building or estate.
Community space activation
Spaces gain profiles with opening hours, booking options and current activities, easy to find, low threshold.
ESG social dashboard
Aggregated signals on activity, participation and social connection across properties, valid input for ESG reports without individual tracking.
Partner network
Local associations, social providers and neighbourhood partners can make their offers visible through the same platform.
Coordinator Dashboard
Coordinators see all offers, spaces and activities across properties at a glance and can activate selectively.
Impact report export
Periodic reports on social activity, space usage and engagement, exportable for board presentations and investor communication.
Value
What housing companies actually gain
Lower tenant turnover
Residents who know their neighbours and use local offers move less often. Active community is one of the strongest retention factors in a property portfolio.
Improve ESG social score
Close provides aggregated, privacy-compliant signals on social activity and inclusion, valid input for ESG reporting to investors and lenders.
Higher community space utilisation
Spaces made visible through Close see significantly more use. Fixed costs are justified by provable occupancy rates.
Reduce coordinator workload
Coordinators reach more people with less effort. Close multiplies their reach without increasing their hours.
Increase tenant satisfaction
Residents who experience themselves as part of a neighbourhood report higher satisfaction, reflected in reviews and NPS scores.
Use cases
Typical use cases in housing
Neighbourhood development and new build
New developments can be equipped with social infrastructure from the start, community first as a sales argument.
Large portfolio with neighbourhood management
Housing companies with dedicated community teams gain a digital tool that extends and makes their work visible.
ESG and sustainability reporting
Close provides valid, aggregated data on social inclusion for annual reports, CSRD reporting and investor communication.
Community space programmes
Spaces with regular events, groups and booking options are better used and more visible through Close.
Resident engagement during renovation
During renovation projects, Close helps involve residents and maintain a stable neighbourhood.
Collaboration with local partners
Social providers, associations and municipal partners can make their offers visible in housing neighbourhoods through the same platform.
Older residents and connection in later life
For older tenants, Close provides low-threshold access to neighbourhood life, without smartphone barriers.
Housing associations and co-operatives
Co-operatives use Close to demonstrate member value and communicate community as part of their service offer.
Platform logic
Built to fit your company structure
Close reflects the structure of housing companies: the company as the overarching unit, neighbourhoods or properties as the operational level, tenant community and partners as the content layer.
Layer 1
Housing company or lead organisation
The company administers the full platform, manages access permissions and receives portfolio-level reporting.
Layer 2
Neighbourhood or property
Individual properties, neighbourhoods or site clusters receive their own visibility areas with local offers and spaces.
Layer 3
Partners, offers and community
Local organisations, neighbourhood managers and tenant groups maintain content and activate community in their area.
Reporting & data
Make social impact visible, without individual tracking
Close does not collect individual behavioural data about residents. All signals are aggregated, anonymised and evaluated at neighbourhood or property level. This makes Close a privacy-compliant tool for social impact measurement.
Neighbourhood index
7.8
Activity and connection signal per neighbourhood
Space utilisation
74%
Community spaces · average across portfolio
Active participation
342
People with regular engagement
ESG social score
A
Validated input for sustainability report
Pilot
Start with a pilot in one neighbourhood
A Close pilot begins in a clearly defined property or neighbourhood. The goal is to make community spaces visible, activate first offers and gather measurable signals on social activity. Close pilots are typically funded through company budgets, grant programmes or as part of ESG initiatives we clarify in a first conversation which frame fits.
Enquire about a pilotDefine the neighbourhood
Property, target groups, spaces and existing partners are determined together.
Set up the platform
Spaces, offers and partner access are configured, within days, not months.
Activate residents
First offers become visible and are communicated through neighbourhood management.
Review signals
Monthly reports show activity, space usage and social connection in the neighbourhood.
Decide on rollout
After the pilot you have a clear picture: impact, effort and potential for further neighbourhoods.
Close is not a surveillance tool for residents
Close does not collect individual behavioural data. Residents decide for themselves whether and how they use the platform. Housing companies receive aggregated signals, no tracking of individuals, no behavioural profiles, no monitoring infrastructure.
FAQ
Common questions
What size of housing company is Close suited to?
Close is designed for mid-sized and large housing companies that invest in neighbourhood work or actively develop social infrastructure. Co-operatives with a community focus are also a good fit.
Can individual properties be activated separately?
Yes. The platform allows individual neighbourhoods or properties to be activated separately. A pilot does not need to cover the entire portfolio.
How is Close used for ESG reporting?
Close provides aggregated, anonymised data on social activity, space usage and connection across properties. These signals can be used as input for the "S" in ESG in annual and sustainability reports.
Do residents have to use an app?
No. Close also works via web access without an app download. Use is voluntary. Neighbourhood managers can also maintain offers for residents without digital devices.
What happens to resident data?
Residents are not tracked individually. All data Close collects is aggregated and anonymised. Close aims to understand social activity in a neighbourhood, not to monitor individuals.
How long does setup take?
A neighbourhood can be set up within a few days. Pilot operations typically begin within two to four weeks of contract.
Can Close be combined with existing neighbourhood partners?
Yes. Social providers, associations and municipal partners receive access and can maintain offers independently, without having to build their own platform.
Let us explore whether Close fits your portfolio.
In a first conversation we clarify portfolio size, neighbourhood structure, existing partners and a realistic pilot scope.
Enquire about a pilot